Repair Services

After an accident it is up to you to choose the repair facility that you feel will do the best job for you. We have the experience, the equipment, and the technicians to properly repair your vehicle, including a Continental Frame Machine, Chief Measuring System, and R+M Diamont Paint Mixing System. Please feel free to contact us if you have any questions about the damage repair process.  

We have been selected as a
Preferred Repair Shop
for the following insurance companies:

  • Commerce Insurance
  • Safety Insurance Company
  • MetLife Auto & Home
  • Arbella Insurance Company
  • One Beacon Insurance Company
  • Hanover Insurance Company
  • Plymouth Rock Insurance Company
  • Amica Insurance Company

If you do not see your insurance company on this list, we will work hand in hand with your insurance company to get your car back on the road quickly, safely, and professionally.

 

Need a Rental Car? We recommend Enterprise!

If you have more than basic liability coverage or your accident was caused by another driver, you should be able to get a rental car while yours is being repaired:

  • If the other driver was to blame, his or her liability insurance will pay for a rental car.
  • If the accident was hit-and-run or the other driver was uninsured and at fault, your UM/UIM property damage coverage will pay for a rental car.
  • If your car was stolen and you have comprehensive insurance, your company will provide a set amount each day, up to your policy's limit, for a rental car.
  • If your car is being fixed or replaced for some other reason, your insurance company won't provide a rental car unless you have rental reimbursement coverage.

If your vehicle is unsafe of illegal to drive due to the accident, you are entitled to a replacement vehicle immediately upon being issued a claim number.  Otherwise, the insurance company may want to contact the shop to insure parts are available before they begin paying for the rental.

We offer direct billing to your insurance company.

Accident Checklist

  • Call the police if somebody is injured or killed, if a vehicle can't be moved, or if the accident involved a hit-and-run driver. Your uninsured motorist coverage pays for a hit-and-run accident only if you report the accident to the police.
  • Get the other driver's information, including name, address, telephone number, license plate number, driver's license number, and insurance information. Give the other driver the same information about you.  If the other driver refuses to give you their information, contact the police immediately.
  • Record the insurance company name and the policy number exactly as shown on the other driver's proof-of-insurance card. Similar company names can cause confusion, so make sure you write down the correct company name.
  • Get the names, addresses, and telephone numbers of any witnesses to the accident.
  • Notify your insurance company as soon as possible. Your company probably has a 1-800 number to report claims. If not, call your agent. Some agents have authority to settle small claims. Also, give your agent or company the names and addresses of any witnesses and injured persons. 

We are ICAR Certified Technicians and a member of CMARA, the Central Massachusetts Auto Rebuilders Association.

 

R.S. #500
Lic. # 2201

  WebsitesByAmyBrown.com